Customer Feedback

 
Buying a pool table, poker table or theater seating online can be an intimidating task. Is it a quality product? What if it is damaged? Is customer service good? Can I trust the site? These are a few of the many questions you may have when purchasing an item like this online. We feel the best way for you as a customer to find out these answers is not from us but from customers just like yourself. You will find feedback and pictures below that customers have sent us on our products.
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Pool Tables
Hello,
Wow! That pretty much sums up the response of everyone that plays on my new table. I waited 6 years before buying a pool table because I wanted a quality table at an affordable price and the wait was definitely worth it. I was quoted several tables by local shops that were twice the price and half the quality. They all tried to tell me that I could not put together my own table and charged ridiculous fees for setup and delivery. Believe me I was a little skeptical when I first browsed your website because the prices seemed too good to be true. I took a chance on Boston Tables and ordered my table. The order was handled with the utmost efficiency. No hidden charges were added at the last minute. Installation instructions were sent prier to receiving the item to allow time for study before the table arrived. Table was packed and shipped quickly and efficiently. The quality of the table exceeded my expectations in every way. If you are thinking that you can only afford an inexpensive pool table at a local sporing goods store, think again. You can not afford to buy from anywhere else but Boston tables. Wow!
- Thomas S.
- 8' Cambridge Mahogany
[Click for Picture Sent By Customer]

Hello,
I called on Dec 23rd to leave a message , when after unpacking the crates, I noticed the oak floor rack was missing, and was surprised to find someone still there to take my call message. I left the info & forgot about it until today. I called just to check that the info was forwarded along, and was happy to know that it had been already noted, is being taken care of. Thank You. The table went together with a minimum of fuss and looks GREAT. My teenage boys LOVE IT! I was a bit nervous about getting such an item thru the internet, as well as assembling the table by myself, but you folks put all my worries at ease. I tell everyone that admires it about your company & how I got it.
Thanks Again
Dave Willson

Hello,
Here is a pic of my victory table. I love it and so do my friends. Everyone was easy to deal with and I have recommended you to two other people that have asked about the table. Indy billiard service did a fine job setting it up, just in case you needed an installer in Indianapolis.
Thanks, Eric
- 9' Victory
[Click for Picture Sent By Customer]

The table is fantastic. It's got a gorgeous look to it with the burgundy felt. Shipping was a piece of cake and the transaction was completed smoothly. Thanks again. Jason
- Jason M. (California)
- 8' Mona Lisa Cherry

At first I could not believe the pricing I was seeing for this table. I thought for sure something was not kosher. After several conversations with the staff we made the purchase. The pricing was exactly what was advertised and no extra's on the back end after the purchase. The table was delivered as committed to and is of the utmost quality. It's an absolutely beautiful table. We love the table and have been playing on it regularly for the past month. Dealing with Boston Tables was nothing less that a great experience. They answered our emails immediately and were extremely patient with us when answering all questions. Our experience was great and I would definitely go to Boston Tables again for any future purchase.
- Ann L. (Maryland)
- 9' Mona Lisa Oak

To whom it concerns:
I am sorry that I haven't wrote sooner, but, I would like to tell you how much we have enjoyed our pool table. We have had many compliments on the craftsmanship of it, which my husband and I are very, very pleased with. Also, thank you for the quick and safe way that it was delivered to us.
- Mike & Ella R. (New York)
- 7' Mona Lisa Cherry

I recently purchased this pool table and I am writing to compliment your company and personnel on their service. The pricing was very competitive and the shipping was done in a professional manner. The table left the company quickly and the delivery went well. I had your company felt the rails and I installed the table using your general directions and it all went very well. Used a couple of 1/8' Hardboard shims to level and it is wonderful. Thank you for your good business practices and excellent products. I would recommend you to other potential buyers. Thanks again.
- Steve B.
- 7' Mona Lisa Pecan

I received the table yesterday and assembled it last night. This is the 2nd pool table in our family now that we have purchased from Boston Tables. My daughter also has one and she also is very happy with hers. It was a pleasure doing business with you. Thank you for the help in answering my questions prior to purchasing. I love the table and look forward to years of play.
- Ted P.

My Pool Table was delivered and installed on Saturday, March 15, 2008. The installers were professional and very courteous. They cleaned up their mess and answered all questions that were asked. The Pool Table itself is awesome!! Far more value then I ever expected. The deluxe accessory set should be sold for twice its value. This will probably be the best purchase of 2008. Is there any other way to say "Perfect". Thank you so much for selling such a quality product. This will be in my family for years to come.
Mark and Cathy


Poker Tables & Game Tables
Wow!! Wow!! Wow!! Did I also mention Wow!! I ordered the deluxe 3 in 1 game table from the web site and I am the envy of the neighborhood! I also ordered the NFL dart board and when it gets here I bet I will be pleased. Free shipping and Fast delivery, one helluva combination. Thank You Thank You Thank You!!! JC
- JC
- 54" 3 in 1 Poker Table Oak & 75" Oak Bar

[Click for Pictures Sent By Customer]

I was meaning to let you know that all worked out very well with the poker table and chairs. The chair assembly was tedious but the finished product is great and they have held even the fattest of my friends without incident. I have to say I was surprised about the quality. I felt like I was taking a chance ordering by mail but this table is high quality and looks exactly like the ones in the game store by me that go for 3 times as much. Thanks.
- Ben J. (Arizona)
- Best Seller Poker Table


Dining Tables
LOVE the table & chairs! Found the exact same set in stores for $1200 bucks (included tax, delivery, blah blah), so we couldn't pass up your offer of $899. Delivery was fast... about a week and a half (would have been sooner, I think, had we not ordered the set right before the 4th of July holiday). Delivery folks were very nice and prompt. Assembly was much easier than we anticipated (the table was the easiest of all... only had to attached the legs; top piece came already assembled)!!! Finish is a rich, dark brown (one teeny tiny ding on the corner... used a sharpie to cover is up... can't even see it, now). The chair assemblies were slightly more involved but still easily accomplished. Cushions are a pretty, taupe color. We are so happy that we ordered from Boston Tables, and we're telling all our friends about this site! Thank you so much! + Levi & Leslie :) San Antonio, Texas
- Cappuccino Counter Height Table


Theater Seating
Sirs:
To say that we are impressed with the quality, price, ease of assembly and fast delivery (less than a week) would be a gross understatement. We are absolutely flabbergasted and could not be happier with our home theater seating.. We shopped locally and anything comparable was $1,000.00 or more higher. Not only that but in many cases deliver was 6 to 8 weeks and cost extra. Plus we saved on local sales taxes.

Next time we need furniture, of any kind, we will check the Boston Tables website first.

Regards,
- Richard C.

I recently received my order of four Home Theater seats. First, I am extremely pleased with the customer service I received when placing my order. Your representatives actually answered the phones and my questions. Second, I received my order in less than two weeks and it arrived well packaged. Third, the quality of the home theater seats is excellent and assembly was quick and easy. I purchased better quality seats for half the price of a furniture retailer. I am very pleased with my experience with Boston Tables and I will recommend your business to my friends and neighbors. In fact, I have already convinced a co-worker to purchase his home theater seats through Boston Tables. Thank you.
- James O.

THANK YOU, THANK YOU, THANK YOU!

The beautiful Home Theater Seating arrived on Thursday, December 22nd. Assembling it was just about the easiest thing I've ever done. It looks just like the picture on your website, and is so comfortable to sit in.

My husband absolutely loves it. He was totally surprised to receive it for Christmas and has fallen asleep in it as he attempted to watch the Basketball game.

Again, thank you for making our 2005 Christmas a most enjoyable one.

A truly satisfied customer,
L T

Black Leather Home Theater Seats I received my seats and I am thrilled with their quality and style. The price was EXTREMELY reasonable and the customer service was excellent. Boston Tables were extremely accommodating to my vacation schedule and were able to coordinate delivery based on the dates I was home. Highly recommend and will do business again!
- Chaurl S. (Maryland)
- 5 Seat Black Leather Home Theater Seats
[Click for Picture Sent By Customer]

Hello, thank you for these wonderful theater seats. This is the first time I have ever bought an item like this online. Buying this without out seeing it first was difficult, but I am glad I did it. These were not cheaply made and they are very comfortable. The delivery was very quick as well. Thank you again.
- Mark S. (Florida)
- Saddle Brown Theater Seats

I am very pleased with the quality of my chairs, they are so comfortable that I'm purchasing another row. I would recommend Boston Tables to all my friends and family.
- Beverly B.


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